Working Student – ICT Support Engineer (f/m/d)
Job Overview
We are looking for an energetic, enthusiastic, and positive team player. You will support our in-house 1st level ICT support team in a very international and flexible environment. You resolve common user issues and deliver PCs where you will deploy operating systems and software to our users.
This job position is based at our headquarters in Darmstadt. The estimated starting date is as soon as possible.
We are looking forward to meeting you!
Key Responsibilities
The tasks you will be assigned to are:
- Providing support to the Corporate ICT Team in the delivery of 1st Level support
- Responding to 1st level tickets as well as taking care of the complete supply chain for supplying hardware to our end users. This includes deploying an operating system including software and delivering it to our end users
- Updating Access Control Lists for various services including shared folders, web services, and email
- Maintaining hardware asset database
- Working on Microsoft Exchange server for various 1st level tasks like creating mail addresses, mailboxes, etc.
Skills and Qualifications
- Good knowledge of basic computer systems
- Strong results-oriented and planning capabilities
- Problem-solving skills and profound customer focus
- Good communication and negotiation skills
- Able to work in a diverse team environment, and accomplish goals in line with team objectives
- Proactive and resourceful attitude
- Providing timely analysis and resolution of issues reported by our users
- Ability to manage assigned activities/tasks
- Willing to work on additional tasks and responsibilities
- Independently finding and solving problems
- Excited to learn and deal with modern IT technologies
- Good command of German and English (both spoken and written)
Desirable Skills
- Some programming/scripting experience (PowerShell)
- Experience in networking basics
- Microsoft Server OS basic skills
What We Offer
Benefits – Careers Telespazio (careers-telespazio.de)
How to Apply
Are you passionate about making an impact, with an open and curious mentality? Get in touch with us today and send us your application!
Your HR Contact for this position is Bitu Maklari.
Our mail servers are using an antispam module that regularly checks global spam lists. If you are not able to send us an email, it might be because the mail server of your mail provider is listed in one of these lists. We therefore recommend you to use our application form at https://www.careers-telespazio.de.